Service

The specific character of our clients, among which there are large producing, construction and industrial companies, involve special requirements to the level of service. Turkuaz Machinery practices a new comprehensive approach that lets buyers choose the equipment that meets their business requirements, be confident in having the necessary equipment parts available and, most importantly, to enjoy full service, saving time and money.

Turkuaz Machinery servicing department has highly qualified and experience technical staff of more than 90 people in Almaty and the regional offices of the company. The wide network of representative offices allows ensuring a full cycle of guaranteed technical servicing of road-building equipment, exploitation and repairs as well as a regular supply of parts and active storage regardless of where the equipment was purchased.

We value all our clients both existing and potential. The company aims at constant development of increased effectiveness of services. Such work is conducted in the following areas:

  • System organization and comprehensive approach to equipment sale and service offers.
  • The establishment of a multi-profile group of managers (sale, service, parts, shipping). Each group services certain buyers and it is able to promptly solve any issues, the client may have.
  • Increase of the number of mobile service facilities, each of which includes an equipment service vehicle and service specialist.
  • The establishment of a training (education) system for service specialists.

Working with our company you can be sure that your equipment will be given full attention from our side.
 

 

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